Check the APP 4.4 updates:
- Change in the Merge of Tickets.
- Function for sending Image, Document or Video for 1X1 and bulk sending.
Merge Tickets:
When merging a ticket, it now shows the last message on the ticket.
Sending an Image, Document or Video:
When creating Video Image or Document Templates it is mandatory to have the URL for sending and in the case of the document it must have the Link + file name.
For bulk sending, the layout for sending the URL was adjusted, it will always have the name of the type of sending in the title column. (Header) VIDEO, IMAGE or DOCUMENT.
For Document will present a new File Name column as below.
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