Jvbti

Terms of Use – Scriba Vox by DOC‑CX body { font-family: Arial, sans-serif; margin: 2em; line-height: 1.6; color: #333; } h1, h2 { color: #004080; } h1 { border-bottom: 2px solid #ccc;...

Prerequisite: Zendesk Administrator User. 1 - Generate a token to use the APP by going to Admin Center = Apps and Integrations = Zendesk API. 2 - Enable token access, as shown in the image below...

Check the APP 10.0 updates: Button to view the history of proactive messages. Possibilities of automatic submission of pendency by automation.   Active message history:     This field onl...

Check the APP 9.0 updates: Automatic merging of tickets created by the APP: It merges the tickets created by the APP in application order, it is necessary to configure the Link article and select...

Check out the updates for APP 8.0: Templates: Now it is possible to use buttons with dynamic links. Templates made available in alphabetical order. Bulk sending: Chan...

Check the APP 7.0 updates: Bulk upload now accepts CSV with ";" and "," we can extract straight from Google Sheets in csv format. App structure change for XSS security. Modifications were impleme...

Check out APP 6.5 updates: Changed the last column to the name "Ticket Nº created/Details". This column, if the ticket is not opened, will have LOGS messages indicating that it is an error or if ...

JVBTI SOLUCOES DIGITAIS LTDA is a company provider of services in Information Technology Solutions, enrolled in Brazil National Registry of Legal Entities under n.º 03.418.240/0001-07, headquartere...

Check the APP 6.0 updates: Identification of WhatsApp channels automatically. Removed WhatsAppID field on install. Withdrawn 10 minutes when the customer's message is identified. Before it counte...

  When you have more than one whatsapp number set up, you need to make the settings below. Goal: Identification of the WhatsApp channel that the customer contacted. If it is necessary to send a p...